The first thing to do is schedule a free consultation with Allpack. Not all ecommerce businesses are the same and we realize that no one knows your business better than you. We offer many different services which may or may not be of use to your company. Give us an opportunity to learn from you about your business and to help you select the value added services that will benefit your company and are included at no extra charge.
Once you have signed up, the next step is to begin setting your company up into our web based fulfillment system. You will provide the information and we will do the set up. We will ask for things like a spreadsheet of your current products, number of users that your company will need and employee roles to grant or restrict access within the system.
Let us know if you are going to be doing your own integration and we can provide you the extensive API documentation that your web specialists will need to achieve any level of customization imaginable. Reach out to us if you are interested in completing an integration and would like to receive information from one of our trusted 3rd party integration specialists. They are extremely familiar with our system and APIs and can often provide affordable customization lower than an outside party that has never worked with our system before.
Testing & Training
Before we “go live” we like to make sure everyone and everything is working as planned. You may schedule a web meeting for you and your staff to learn the basic ins and outs of our system. We have an extensive Smart Help System on every web page. Simply push the help button and the appropriate information will open in a new window. We also use a support system with answers to the most common questions and that allows you to create a help ticket. As always, you may always call us to speak with someone and ask your question directly.
Congratulations, you are now ready to start shipping! Our real time inventory system allows you to monitor your inventory in orders status or just sit back and relax. That’s what we are here for.